Product: Traveler Helpdesk Flight Booking Clear all filters (0 of 53 reviews match)
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Seemed to be able to offer a cheeper rate than major airlines viewed online... They ended up booking with Allegiant Air instead of Delta. Come to find out I could have booked directly online with Allegiant for almost half the price Traveler Help desk charged me. And...
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Anonymous
Trevor

Booked us a group flight for 13 people going to Chicago. Had me on hold for 2 hours, ended up booking us on flight arriving and departing at/from two different airports in chi...

1.0
Product
Traveler Helpdesk Flight Booking
#1307115
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They provided no email notice of a changed reservation and did not follow-up with a confirmation 24 hours before departure. Missed flight and lost entire RT booking and fare. In calling them up to find out what went wrong, they said they phoned my wife (she had no...
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DeeplyChameleon
DeeplyChameleon

Here's how Traveler Helpdesk offered to resolve this.They neglected to tell me the departure change, cancelled the return when I missed the departure, and offered to rebook wi...

2.3
Product
Traveler Helpdesk Flight Booking
I didn't like
  • Did not confirm reservation 24 hours before departure
#1281241
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No conocíamos esta agencía de viajes y al comprar 4 boletos de avión para ir a Europa.. Cambiaron los nombres despues de hacer la reservacion..les llamamos y despues de un pleito muy fuerte decidieron hacer el cambio.. Pero al mandar nuevamente la confirmacion.....
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1.0
Product
Traveler Helpdesk Flight Booking
#1253020
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I purchased tickets for my family and I for a special occasion out of state. However when I called a week before the flight, I was told that my flight had been cancelled without my authorization. I didn't get an email confirming that I cancelled it and no one bothered...
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1.0
Product
Traveler Helpdesk Flight Booking
I didn't like
  • I felt so frustrated every time i contacted them
  • Poor customer service
  • Entire experience
#1248329
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9.30 am this morning checked online for best price flights, this company showed as cheapest. Booked 2 international return flights, I received confirmation of booking, then 10 mins later another email arrived saying that the booking could not be completed, due to...
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Anonymous
edgar

i have been waiting 6 days and they down aswer to me why it is not confirmed, did you resolve it ?

Anonymous
Anonymous

Did you actually get your tickets from them?

Product
Traveler Helpdesk Flight Booking
#1208279
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These people are the absolute worst. In my opinion they are liars and thieves. They made a mistake in my name on the airline ticket and it has been an absolute HELLISH NIGHTMARE getting it fixed. (YOU CAN'T TRAVEL UNLESS YOUR TICKET NAME MATCHES YOUR PASSPORT NAME)....
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Anonymous
Anonymous

this agency did the same with us, they changed the last names in the confirmation email to be able to charge for the changes

Product
Traveler Helpdesk Flight Booking
#1199634
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And than to blatantly lie and say that I was a charge that Southwest airlines was making. And there is plenty more to the story about how difficult he made it for me to cancel these tickets even though they never purchased them from Southwest airlines yet. I’m not...
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Anonymous
Anonymous

Did you get your tickets and actually travel? I feel like this has happened to me too, but at this point I just want my tickets

1.0
Product
Traveler Helpdesk Flight Booking
#1194828
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I booked a flight to go to Bujumbura (Burundi) but I had to cancel it and was offered a future credit of USD 606.70 (valid from 5/04/2017 to 5/03/2018. Unfortunately I couldn't go there because there was a war. I then contacted helpdesk if I can still using my future...
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Anonymous
William

I believe that this is a case of Divine Intervention.Perhaps your life's purpose would be unfulfilled by a trip to Burundi.Unless your destiny is to provide a shrunken head fo...

Product
Traveler Helpdesk Flight Booking
I liked
  • It was quicker
I didn't like
  • I lost my credit while i could use it for my next flight
#1190649
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Everything worked out fantastic with this company I booked a flight for my daughter with this company because I was getting out rages cost every other avenue I took.I ended up getting a flight in from DC to North Carolina and back and this was all within a few days...
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5.0
Product
Traveler Helpdesk Flight Booking
I didn't like
  • Had no problems
#1188763
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43 refund for a flight from Portland, Oregon to Paris, France, I canceled back in May, 2017. Sadly, I canceled it within 4 hours of booking it because I realized I wouldn't have arrived in Paris early enough to attend my mother's funeral. I was supposed to arrive in...
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Product
Traveler Helpdesk Flight Booking
I didn't like
  • Scam stay away
#1186772
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