Product: Traveler Helpdesk Flight Booking Clear all filters (50 of 50 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
They provided no email notice of a changed reservation and did not follow-up with a confirmation 24 hours before departure. Missed flight and lost entire RT booking and fare. In calling them up to find out what went wrong, they said they phoned my wife (she had no...
Read more
DeeplyChameleon
DeeplyChameleon

Here's how Traveler Helpdesk offered to resolve this.They neglected to tell me the departure change, cancelled the return when I missed the departure, and offered to rebook wi...

2.3
Product
Traveler Helpdesk Flight Booking
I didn't like
  • Did not confirm reservation 24 hours before departure
#1281241
Reply to reviews
9.30 am this morning checked online for best price flights, this company showed as cheapest. Booked 2 international return flights, I received confirmation of booking, then 10 mins later another email arrived saying that the booking could not be completed, due to...
Read more
Anonymous
edgar

i have been waiting 6 days and they down aswer to me why it is not confirmed, did you resolve it ?

Anonymous
Anonymous

Did you actually get your tickets from them?

Product
Traveler Helpdesk Flight Booking
#1208279
Reply to reviews
These people are the absolute worst. In my opinion they are liars and thieves. They made a mistake in my name on the airline ticket and it has been an absolute HELLISH NIGHTMARE getting it fixed. (YOU CAN'T TRAVEL UNLESS YOUR TICKET NAME MATCHES YOUR PASSPORT NAME)....
Read more
Anonymous
Anonymous

this agency did the same with us, they changed the last names in the confirmation email to be able to charge for the changes

Product
Traveler Helpdesk Flight Booking
#1199634
Reply to reviews
And than to blatantly lie and say that I was a charge that Southwest airlines was making. And there is plenty more to the story about how difficult he made it for me to cancel these tickets even though they never purchased them from Southwest airlines yet. I’m not...
Read more
Anonymous
Anonymous

Did you get your tickets and actually travel? I feel like this has happened to me too, but at this point I just want my tickets

1.0
Product
Traveler Helpdesk Flight Booking
#1194828
Reply to reviews
I booked a flight to go to Bujumbura (Burundi) but I had to cancel it and was offered a future credit of USD 606.70 (valid from 5/04/2017 to 5/03/2018. Unfortunately I couldn't go there because there was a war. I then contacted helpdesk if I can still using my future...
Read more
Anonymous
William

I believe that this is a case of Divine Intervention.Perhaps your life's purpose would be unfulfilled by a trip to Burundi.Unless your destiny is to provide a shrunken head fo...

Product
Traveler Helpdesk Flight Booking
I liked
  • It was quicker
I didn't like
  • I lost my credit while i could use it for my next flight
#1190649
Reply to reviews
Everything worked out fantastic with this company I booked a flight for my daughter with this company because I was getting out rages cost every other avenue I took.I ended up getting a flight in from DC to North Carolina and back and this was all within a few days...
Read more
5.0
Product
Traveler Helpdesk Flight Booking
I didn't like
  • Had no problems
#1188763
Reply to reviews
43 refund for a flight from Portland, Oregon to Paris, France, I canceled back in May, 2017. Sadly, I canceled it within 4 hours of booking it because I realized I wouldn't have arrived in Paris early enough to attend my mother's funeral. I was supposed to arrive in...
Read more
Product
Traveler Helpdesk Flight Booking
I didn't like
  • Scam stay away
#1186772
Reply to reviews
Show

Traveler Helpdesk - Great

My husband and I were very pleased when we booked our flight for our honeymoon on July 2017, they gave us a great deal way better then the sites. We will be using them again to book our trip for our one year wedding anniversary.
4.8
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Traveler Helpdesk Flight Booking
#1178211
Reply to reviews
Show

Traveler Helpdesk - Buy directly

No help desk. No merchant should cancel travel without checking with a traveler. Obviously you can’t get on a flight without ID so no real fraud risk. I hope you go out of business immediately.
Product
Traveler Helpdesk Flight Booking
#1177448
Reply to reviews
Show

Traveler Helpdesk - This is the most stupid online agent I ever see

Stupid company and staff. Normally the airlines can change the reservation due to some delay and rebooking with passengers, this stupid company would consider as fraud, totally bullshit. The supervisor didn’t know that changing the flight doesn’t affect the passenger name, how could be fraudulent? Stupid business and should be shutdown.
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Product
Traveler Helpdesk Flight Booking
#1177394
Reply to reviews