Product: Traveler Helpdesk Customer Care Clear all filters (0 of 9 reviews match)
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It's fair to give credit when it's due. A few weeks ago, I received an email from Martee at TravelerHelpDesk. The agency and/or American Airlines refunded $525 on my debit card. Later on, a gentleman left a voice mail confirming they were processing my refund. I...
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4.3
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Traveler Helpdesk Customer Care
I liked
  • Finally refunded my money
#1237907
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And then you get on the phone and nobody speaks English properly and it's a big scam an Elvis apparently over charged me twice when I call back I was connected to one person to another to another again and again and again big scam foreigners repeat off Americans in our...
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Traveler Helpdesk Customer Care
#1197212
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Abandoned a woman trying to get home to see her dying mother then refused to own up to any responsibility.Do yourself a favor and don't support fraudulent companies such as this or you may be their next victim. For the record United is allowed to adjust TA booked...
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Traveler Helpdesk Customer Care
#1177275
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Voided a poor woman's flight ticket despite it being already paid for and the flight having seats leading to the woman being unable to see her mother for one last time.Blamed the customer and provided stupid reasons. see excerpt here from CNBC:“We had no way of knowing...
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1.0
Product
Traveler Helpdesk Customer Care
I didn't like
  • Entire experience
#1177252
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I contact travelerhelpdesk to help us out they were fast to get the money out of my account, but due to hurricane Irma my flight was cancelled so I called to get my refund back since September 9, 2017 I still haven't gotten it back they told me 7 to 10 business days...
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Product
Traveler Helpdesk Customer Care
I didn't like
  • Lack of refund for medical reasons
  • Took my money
  • Will not refund my money so far hope they do
#1118328
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Our flight was canceled because of Irma.THD still have not given us our full refund. They gave us half and are stalling for the rest of it. Wanted to talk to supervisor, no one available. United gave us a full refund, but gave it to T HD as that is who we booked...
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1.0
Product
Traveler Helpdesk Customer Care
I liked
  • Easy to order
I didn't like
  • Will not refund my money so far hope they do
#1115269
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DONT USE THIS SERVICE AT ALL. THEY ARE EXTREMELY RUDE, NON SENSE AND LIERS. DONT DONT DONT EVEN THINK OF CALLING THEM. THEY TRIED TO SALE THE TICKET TO ME FOR WHICH I WASNT EVEN ELIGIBLE WITH MY VISA STATUS TO TRAVEL THROUGH THAT COUNTRY. WHEN I FOUND THIS OUT BY...
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Product
Traveler Helpdesk Customer Care
#1036608
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My mother booked 3 tickets to Florida with THD.We got to the airport ready to go only to find out the flights had been cancelled with no explanation. She called and they said tried to sell her new tickets that were of course double the price and they said they refunded...
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1.0
Product
Traveler Helpdesk Customer Care
#1011041
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Worse service I've ever had,I would suggest this agency to no body,they don't work with you and they a bunch of liars and robbers so so poor customer service they took my whole 1523 dollars that I work so hard far ,they didn't do nothing to help me and one of the guy...
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Anonymous
Anonymous

My issue haven't been resolve

1.0
Product
Traveler Helpdesk Customer Care
#1002402
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