These people are the absolute worst. In my opinion they are liars and thieves. They made a mistake in my name on the airline ticket and it has been an absolute HELLISH NIGHTMARE getting it fixed. (YOU CAN'T TRAVEL UNLESS YOUR TICKET NAME MATCHES YOUR PASSPORT NAME).
They wanted $300.00 to correct it. Unbelievable. In addition they added hidden charges to the ticket price.
They supposedly have an office in San Diego but you deal with reps in India.
IT HAS BEEN A NIGHTMARISH HELL.
Jet Blue have been wonderful and very helpful. But their hands are tied due to the tickets being booked through these people.
Product or Service Mentioned: Traveler Helpdesk Flight Booking.
Reason of review: Order processing issue.