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BS, these idiots screwed over this lady and rather than admit they were looking out or themselves, have the audacity to claim they were trying to help this woman.... and united proceeded to pull this woman off the plane so she missed her sick mom's last moments....
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Company wrote 0 public responses to the review from Jan 26.
Anonymous
Joe

I’m thinking the change in date directly by the airline meant the travel agent was going to miss out on commissions so cancelled the flight so the customer would talk to the a...

Anonymous
William

Your complaint is of no value without more background info.Who bought what ?From whom ?What did the buyer expect ?How much money or time ?Very poor sour grapes complaint - sym...

#1176625
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Abandoned a woman trying to get home to see her dying mother then refused to own up to any responsibility. Do yourself a favor and don't support fraudulent companies such as this or you may be their next victim. For the record United is allowed to adjust TA booked...
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Company wrote 0 public responses to the review from Jan 27.
#1177275
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This place should be shutdown. Cancelling someone elses flight whose trying to see their dying mother. They should'nt comment or try to recover from damage control. We don't need to hear it. Sorries don't fix it. They should pay just as United Airlines. The investors...
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Company wrote 0 public responses to the review from Jan 27.
Anonymous
Anonymous

Let's add William in the "pool" of jerks. Hopefully, your life is in line. This *** agency is going to be hit with a Mega lawsuit. I will be here to watch. People make poor...

Anonymous
Anonymous

The stupid CEO needs to give up on his dream and step down. I am astounded to note nobody has sued this unethical agency. I am still waiting for my $525 refund as well as a ...

#1177343
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They had a pop up on trip advisor to call for best deals on airfare. It was foolish of me to do it, but I usually fly Southwest and was really getting frustrated with the airline sites. They offered a $20 off coupon as well. t After over 30 minutes on the phone, your...
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Company wrote 0 private or public responses to the review from Dec 03.
1.1
I didn't like
  • Will not refund my money so far hope they do
#1414287
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I purchased a plane ticket and was told that I would be able to cancel. I called and cancelled and they said everything was fine and that I would be refunded my money. I called the first month since I still had received nothing and they told me it was my bank that was...
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Company wrote 0 private or public responses to the review from Oct 29.
Anonymous
Anonymous

I don't know why anyone patronizes these 3rd party ticket agencies. Are they trying to fish for the lowest price ? Pay peanuts, get monkeys.

I didn't like
  • I felt so frustrated every time i contacted them
#1390905
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LOST A CUSTOMER AND HIS FRIENDS BUY TICKET ON NOVEMBER 01, 2018, FOR FEBRUARY 24, 2019, I WAS MISTAKEN OF DATE, AND WANTED TO CHANGE IT BY JANUARY 24, 2019, TODAY IS NOVEMBER 04, 2018, TAP DOES NOT MAKE CHANGES OR PAYING FINE WITH HIS HARD FACE YOU SAY YOU LOST THE...
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Company wrote 0 private or public responses to the review from Nov 03.
AcclaimedCat167
AcclaimedCat167

Good afternoon Something as simple as changing the date of February 24, 2019 to January 24, 2019, you agree that I have to pay a fine, it could not be done, last year I starte...

#1393421
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Like several other customers who have noted complaints here. I purchased tickets roughly a week before the flight. I checked my Credit Card statement and they had processed the transaction--gone through with no errors. They emailed me a booking/confirmation#. With...
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Company wrote 0 private or public responses to the review from Sep 13.
1.0
I didn't like
  • Price gouging with fees
#1354325
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Traveler Helpdesk - SCAM!!!! BEWARE!!!!!

The gory details are long but the alarm is short. Don't use these guys. They're crooks!!!!!!!
Company wrote 0 public responses to the review from 8 hours ago.
1.0
Details
Additional Fees
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Insurance Quality
Number of Destinations
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I didn't like
  • Complete scam
#1424138
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On 11/19/18 my wife & I were scheduled to fly to Norfolk, Virginia from Long Island N.Y. to a scheduled family Thanksgiving reunion. On 11/18/18 @ approximately 1:AM, my wife was rushed to the hospital with severe excruciating back pain. She could not move or walk so I...
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Company wrote 0 private or public responses to the review from Dec 09.
1.5
#1419449
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Traveler Helpdesk - Extra cost due to a double billing error

booked a flight and was double billed. 5 days to refund. exchange rate ended up costing me CAD $60. talked to cs and just get parroting response. no surprise i guess but nobody there even cares. be careful with this bunch. {{Redacted}}
Company wrote 0 private or public responses to the review from Oct 10.
1.5
Details
Customer service
Exchange, Refund and Cancellation Policy
I didn't like
  • Parroting of the policy
#1378616
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