Abandoned a woman trying to get home to see her dying mother then refused to own up to any responsibility. Do yourself a favor and don't support fraudulent companies such as this or you may be their next victim.
For the record United is allowed to adjust TA booked flights on the day of the flight, this happens all the time and 99% of TAs will not cancel tickets because of it. Sometimes there are additional charges but an outright cancellation and pulling the customer off an already boarded plane?
Never. Hold Traveler's Helpdesk accountable and refuse to give them your business.
Product or Service Mentioned: Traveler Helpdesk Customer Care.
Reason of review: Poor customer service.