I accidentally booked a flight with Traveler Help Desk. I wanted to book a flight with Southwest Airlines.
I had to make a change in the time of departure for my return flight. The fee and the difference in price that I was charged was more than another round trip airfare. DO NOT USE Traveler Help Desk! Book directly with the airline.
Don't let the results of a Google Search fool you. They make it look like you are booking with Southwest but you are not. When I tried to contact the same person who I booked my flight with, I was told that she was not available.
Two weeks later she called me back. Two weeks - and then she only told me that I should have read the details more carefully.
Product or Service Mentioned: Traveler Helpdesk Flight Booking.
Reason of review: Poor customer service.